Our Reviews
Herbert S|2004 Chevrolet Express Cargo Van
Confirmed Service Customer
5/9/2025
To be my first time on a dealer, it’s OK, they have good customer service, mechanics, and customer service. The only thing is almost 2 hours of waiting for oil change and tire rotation with previous appointment……
5/23/2025
Hi, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (407) 680-0783 so we can assist you further.
CASTAIC, CA
Ronald K|2025 Chevrolet Tahoe
Confirmed Sales Customer
5/10/2025
I went to the dealership twice was not at all impressed with the first salesman but when I returned the second time and met with Maurice Newton he knew the vehicle and product he was selling made the buying experience easy.
MAURICE NEWTON
5/12/2025
Ronald, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Valencia. If you have any further questions, please give us a call. We're always happy to help!
CANYON COUNTRY, CA
Daniel H|2020 Chevrolet Blazer
Confirmed Service Customer
5/10/2025
Kirk is an awesome service advisor. At one point while he was helping me, he also had 5 other people waiting, He didn't lose his cool. He just smiled and said. Today's a good day. I've had my 2020 blazer for 3 year's now. This is the only place I will bring my car to get serviced. Both advisors and technicians are very polite and helpful. Even now that I've moved to woodland hills I still drive out to this location because the service is excellent. Keep up the good work!!
5/12/2025
Daniel, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
WOODLAND HILLS, CA
Thomas P|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/10/2025
Service performed as requested
5/12/2025
Thomas, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
VALENCIA, CA
Bassamm N|2023 Chevrolet Suburban 1500
Confirmed Service Customer
5/18/2025
Good Job
5/19/2025
Thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
VALENCIA, CA
Juan Z|2025 Chevrolet Colorado
Confirmed Sales Customer
5/19/2025
Great service no complaints
RAHIM KARIMEE
5/21/2025
Juan, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, AutoNation Chevrolet Valencia
CASTAIC, CA
Daniel O|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
5/21/2025
Great as usual
5/23/2025
Daniel, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
CASTAIC, CA
Roseanne H|2024 Chevrolet Equinox
Confirmed Service Customer
5/21/2025
Well was disappointed that I had an appointment scheduled at 11:00am and I received my car back at 2:00pm . A three hour wait is not convenient when you have an appointment! Will I choose to go to this location again. Not sure it is far from we’re I live and to think about waiting this long with an appointment is not what a first time customer wants. I seen several others arrive after me and were gone before me.
5/22/2025
Roseanne, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to make this up to you. Please contact our manager at (661) 877-4076 so we can make your experience a positive one.
PACOIMA, CA
Donald B|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
5/9/2025
Steve Johnson is the reason I keep bringing my 2017 Silverado there, he makes himself available, returns calls is always upfront about the needs and time it will take.
5/12/2025
Donald, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
VALNECIA, CA
Larry C|2022 Chevrolet Equinox
Confirmed Service Customer
5/9/2025
Always treated in a professional manner. Steve Johnson is the best. My car had an oil change this visit and it was completed quickly plus a car wash. This dealership treats customers right and always with kindness.
5/11/2025
Larry, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
INDIO, CA
Quy T|2023 Chevrolet Suburban 1500
Confirmed Service Customer
5/13/2025
My advisor Steve Johnson is always professional, concise and timely.
5/15/2025
We're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Valencia. Please don't hesitate to reach out if there's anything additional we can do for you.
SANTA CLARITA, CA
Shonta G|2011 Chevrolet Equinox
Confirmed Service Customer
5/14/2025
The services I received were fantastic. Thank you for giving me a clear understanding of what was needed to repair my fourteen year old SUV. I love how it drives now. I thought the technician carefully listened to me and did not rush my concerns. I believe the price I paid was worth choosing Autonation. Thank you again.
5/15/2025
We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We are always more than happy to assist you if anything else comes up. Take care!
LANCASTER, CA
Karen M|2018 Chevrolet Equinox
Confirmed Service Customer
5/17/2025
Best Service Manager ever!
5/19/2025
Karen, we appreciate you taking the time to leave us this feedback. Thank you for choosing AutoNation Chevrolet Valencia and we hope to see you again.
NEWHALL, CA
Rami E|2025 Chevrolet Traverse
Confirmed Sales Customer
5/19/2025
Great experience from beginning to end
HOLDEN WHATLEY
5/20/2025
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SANTA CLARITA, CA
Kamalpreet G|2025 Chevrolet Trax
Confirmed Sales Customer
5/22/2025
Excellent experience Karim Rehemee our salesperson helped and excellent job he did
RAHIM KARIMEE
5/23/2025
Kamalpreet, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
CANYON COUNTRY, CA
Luis G|2025 Chevrolet Suburban
Confirmed Sales Customer
5/26/2025
I visited the Chevrolet dealership in Valencia with my wife and kids, and we were immediately greeted and taken care of by Maurice. From start to finish, he delivered outstanding customer service. Maurice was friendly, professional, and went above and beyond to ensure we got the best and most honest deal possible on our Suburban Z71. We truly appreciated his transparency and dedication—he made the entire experience smooth and stress-free. Highly recommend working with Maurice if you’re in the market for a new vehicle!
MAURICE NEWTON
5/26/2025
Luis, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Valencia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTH HOLLYWOOD, CA
Kurt M|2025 Chevrolet Colorado
Confirmed Sales Customer
5/23/2025
The process was transparent and efficient. I would definitely purchase my next car from Autonation Chevrolet
HOUSE SALES
5/25/2025
Kurt, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
SANTA CLARITA, CA
Cindie J|2017 Chevrolet Tahoe
Confirmed Service Customer
5/24/2025
Kirk was great
5/26/2025
Cindie, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SANTA CLARITA, CA
Rodney B|2025 Chevrolet Equinox
Confirmed Sales Customer
5/25/2025
They washed the car in the sun , and left water spots all over the windows , I’ve been having trouble getting the spots off , if I would have known they were gonna wash the car as hot as it was outside , I would have told them don’t wash it and took it to the car wash
ROY WITMER
5/26/2025
Rodney, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (661) 877-4076 when you have a chance. Thank you, and we look forward to hearing from you.
PALMDALE, CA
Ingrid B|2021 Chevrolet Traverse
Confirmed Service Customer
5/26/2025
Steve Johnson help me with a quick appointment, was helpful with getting in and out, checked everything and gave me a great deal like always!
5/27/2025
Thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.
VALENCIA, CA
Walter N|2024 Chevrolet Corvette
Confirmed Service Customer
5/26/2025
Excellent.
5/27/2025
Walter, thank you so much for your positive comments about AutoNation Chevrolet Valencia! We hope to see you soon!
VALENCIA, CA
Rodney S|2024 Chevrolet Tahoe
Confirmed Service Customer
5/27/2025
It was great, friendly and conscientious. The service was quick and efficient
5/28/2025
Rodney, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
LOS ANGELES, CA
Hector O|2025 Chevrolet Suburban
Confirmed Sales Customer
5/27/2025
Great services
ANDY ARGUELLO
5/28/2025
Hector, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SAN FERNANDO, CA
Tamara F|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/28/2025
Chevy's service manager and advisor were so helpful. My truck was completed faster then expected and everyone was so kind.
5/29/2025
Tamara, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GREEN VALLEY, CA
Justin C|2017 Chevrolet Colorado
Confirmed Service Customer
5/26/2025
I contacted Steve Johnson after my tire pressure monitor system indicated one of the tires wasn’t reading. It was about a week and half before I was leaving town with my travel trailer in tow, so we needed the problem fixed quickly. We don’t want to tow when there are tire issues. He was able to schedule me right away and fix the issue prior to my family leaving town for a long weekend. The truck performed well throughout the trip and I am again thankful Steve Johnson and the technicians were able to get the job done.
5/26/2025
Justin, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
VALENCIA, CA
Jimmy J|2021 GMC Yukon
Confirmed Service Customer
5/28/2025
Had an appointment for an oil change, drove off the parking lot and I noticed my oil light was still on. I pulled over and the oil stick was dry.
5/29/2025
Jimmy, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (661) 877-4076 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
CASTAIC, CA
Christopher R|2025 Chevrolet Colorado
Confirmed Sales Customer
5/28/2025
Great information and support
JOHN MUNOZ
5/29/2025
Christopher, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!
LOS ANGELES, CA
Eddy L|2022 GMC Terrain
Confirmed Service Customer
5/29/2025
Completely satisfied .
5/30/2025
Eddy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
SAUGUS, CA
Kevin M|2015 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/29/2025
Dave and Steve provided an excellent, quick and on time service appt. Both went above and beyond.
5/30/2025
Kevin, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Valencia! If you have any further questions, please give us a call. We're always happy to help!
NEWHALL, CA
David D|2019 Chevrolet Cruze
Confirmed Service Customer
5/29/2025
service rep was a great help, great job done by all, car was done on time when promised
5/30/2025
Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
VALENCIA, CA
Cory M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/2/2025
Steve Johnson has been my service advisor for the past year and he always makes sure My truck is well taken care of and maintained properly. Im glad to have him as my advisor as he makes the process of everything run smoothly.
6/3/2025
Cory, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Valencia! If you have any further questions, please give us a call. We're always happy to help!
VALENCIA, CA
Luis S|2019 Chevrolet Corvette
Confirmed Service Customer
5/28/2025
Our service rep Steven was extremely helpful.
5/29/2025
Luis, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Valencia. We sincerely value your business and look forward to your next visit!
VALENCIA, CA
Joseph L|2023 Chevrolet Bolt EUV
Confirmed Service Customer
6/1/2025
It was a simple tire rotation and multipoint check on an EV car (New). I had no appointment but the car took a 3 hour wait. The shuttle service always has an excuse that the driver is not ready but they cannot pinpoint where the driver is.
6/3/2025
Joseph, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (661) 874-4442 to discuss your concerns, as your satisfaction is of utmost importance to us.
Valencia, CA
Olivia V|2025 Chevrolet Trax
Confirmed Sales Customer
6/2/2025
Kurt was helpful , my exprince was great !
KURT MARIERSHOFER
6/3/2025
Olivia, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
SUN VALLEY, CA
Dawn H|2015 Chevrolet Equinox
Confirmed Service Customer
6/2/2025
Very helpful and thorough!
6/3/2025
We are very happy to have provided you with such a positive experience! We hope to see you soon!
CANYON COUNTRY, CA
Kristin I|2025 Chevrolet Equinox EV
Confirmed Service Customer
6/2/2025
The service team installed mudflaps and the Chevy E emblem.
6/3/2025
Kristin, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
SANTA CLARITA, CA
Sal A|2017 GMC Yukon
Confirmed Service Customer
6/2/2025
Great customer service provided.
6/3/2025
Sal, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
SANTA CLARITA, CA
Lisa O|2025 Chevrolet Tahoe
Confirmed Sales Customer
6/2/2025
Everyone was very pleasant and helpful.
Adam Sewell
6/4/2025
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SANTA CLARITA, CA
Bryan C|2025 Chevrolet Equinox EV
Confirmed Sales Customer
6/2/2025
Holden is out of thisbworld amazing. I have bought over 80 vehicles for myself friends family over the years and have also dealt with 400 or more salesmen and dealerships that the experience was terrible. Holden was one of the best experiences & people I have ever had the pleasure to work with.
HOLDEN WHATLEY
6/4/2025
Bryan, thank you for your kind review; we are happy to pass along your comments to Holden here at AutoNation Chevrolet Valencia! We look forward to your next visit! Take care!
WOODLAND HILLS, CA
Jose B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/2/2025
Great service
6/4/2025
Jose, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
SANTA CLARITA, CA
Robert B|2024 Chevrolet Trailblazer
Confirmed Service Customer
6/3/2025
My Trailblazer 2RS AWD was completed on time, and my Service Advisor Steve Johnson kept me in the loop while it was being repaired. He sets the bar high and I sincerely appreciate him and his expertise!
6/4/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
SANTA CLARITA, CA
Blanca R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/9/2025
Great service
6/10/2025
Blanca, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
VALENCIA, CA
Raida D|2021 Chevrolet Blazer
Confirmed Service Customer
6/9/2025
Excellent services
6/10/2025
Raida, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
STEVENSON RANCH, CA
Jackie N|2022 Chevrolet Tahoe
Confirmed Service Customer
6/11/2025
Steve Johnson is great!
6/12/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
CANYON COUNTRY, CA
Mustafa G|2024 Chevrolet Corvette Z06
Confirmed Service Customer
6/16/2025
My service advisor Joe worked around my schedule and got me in for service quick and easy. They performed scheduled maintenance and recall on my C8 Z06; Joe and the teams’ expertise gives me comfort and peace of mind at Autonation Valencia Chevrolet!
6/18/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
VALENCIA, CA
Eddie S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/16/2025
I brought in my daughters 2023 chevy trail boss that I recently purchased at another dealer. Not knowing what the problem was, Kenny informed me that they would do whatever it took to figure out the problem as soon as possible. Sure enough, after 2 days, the problem was found and parts replaced that were still under warranty. Very professional and courteous personnel. Will definitely be bringing my daughters truck back for future services.
6/16/2025
Eddie, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Saugus, CA
Dan F|2024 Chevrolet Blazer EV
Confirmed Service Customer
6/16/2025
Great Job !
6/16/2025
Dan, we are very happy to have provided you with such a positive experience! We hope to see you soon!
CANYON COUNTRY, CA
Pablo M|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
6/2/2025
Joe always takes care of me and very professional and easy to work with.
6/3/2025
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
VAN NUYS, CA
Sam S|2024 Chevrolet Malibu
Confirmed Service Customer
6/2/2025
Service writer Kirk was really helpful and courteous.
6/3/2025
Sam, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!
CASTAIC, CA
Arifa F|2014 Chevrolet Corvette
Confirmed Service Customer
6/4/2025
I was assisted right away by Reza.
6/5/2025
Arifa, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Valencia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
STEVENSON RANCH, CA
Constance K|2021 Chevrolet Equinox
Confirmed Service Customer
6/14/2025
Great customer service and workmanship
6/16/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing AutoNation Chevrolet Valencia and we hope to see you again soon!
Santa Clarita, CA
Joseph V|2021 Chevrolet Corvette
Confirmed Service Customer
6/16/2025
As usual great job. Oil change completed ahead of time!!!
6/17/2025
Thank you for choosing AutoNation Chevrolet Valencia - Service as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
SANTA CLARITA, CA
Armin L|2024 Chevrolet Corvette
Confirmed Service Customer
6/16/2025
Everything went smooth and I had a great experience
6/17/2025
Armin, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
PHEONIX, AZ
Moises L|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/18/2025
Great experience
6/19/2025
Moises, thank you for sharing your positive experience! We hope to see you soon!
NEWHALL, CA
Juan F|2018 Chevrolet Traverse
Confirmed Service Customer
6/21/2025
They did a good job, but still way too much time to get an oil change
6/23/2025
Juan, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (661) 874-4442 to discuss your concerns, as your satisfaction is of utmost importance to us.
PALMDALE, CA
Eddie W|2025 Chevrolet Suburban
Confirmed Sales Customer
6/21/2025
Mo was amazing
ANDY ARGUELLO
6/23/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
GRANADA HILLS, CA
David F|2025 Chevrolet Blazer EV
Confirmed Sales Customer
6/16/2025
aaron was great to deal with. Very professional and easy to work with
AARON ZALMAI
6/18/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TARZANA, CA
Chris P|2015 Chevrolet 3500HD Silverado
Confirmed Service Customer
6/21/2025
My experience was very nice.. The service representative that helped me was very nice very pleasant and understood. All my concerns.
6/23/2025
Chris, your satisfaction is important to us, so we want to sincerely thank you for choosing AutoNation Chevrolet Valencia - Service and we hope to see you again soon!
SYLMAR, CA
Cathy S|2017 Chevrolet Malibu
Confirmed Service Customer
6/22/2025
Great and friendly service, every time
6/23/2025
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CASTAIC, CA
Daniel C|2025 Chevrolet Equinox EV
Confirmed Sales Customer
6/24/2025
Really positive experience overall. The sales associate I worked with was Dan Centofanti and he was super helpful, not pushy at all and made the buying experience as quick and painless as possible. No hard sell, just straightforward and honest communication. Told him what I was looking for and what price I needed and we worked out a deal that made sense.
DANIEL CENTOFANTI
6/25/2025
Daniel, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
VALENCIA, CA
Amy G|2022 Chevrolet Suburban
Confirmed Service Customer
6/25/2025
Walked in met with Steve. Relax for a little bit and car was done. Thank you very much.
6/26/2025
Amy, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Valencia! We are always more than happy to assist you if anything else comes up. Take care!
ACTON, CA
Shawn F|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
6/25/2025
Dropped off my Silverado for its 7-year 18K mile service at 8:30. A.M. Around 1 o'clock Kirk, my service advisor, said it was finished. Super happy with such a quick turnaround!
6/26/2025
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
CASTAIC, CA
Sandi F|2024 Chevrolet Equinox
Confirmed Service Customer
6/27/2025
Drop off took too long. not enough advisors to check all customers in.
6/30/2025
Sandi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (661) 877-4076 when you have a chance. Thank you, and we look forward to hearing from you.
NEWHALL, CA
John Z|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/27/2025
excellent customer service
ANDY ARGUELLO
6/30/2025
John, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
VALENCIA, CA
Marc P|2022 Chevrolet Colorado
Confirmed Service Customer
6/23/2025
First time meeting my service advisor, Dane. Took care of my trucks needs. Great guy. Glad he’s with Chevy now.
6/24/2025
Marc, we're happy to hear you had such a positive experience with Dane! Feel free to reach out to us if you need anything. Have a wonderful day.
VALENCIA, CA
Todd S|2021 Chevrolet 3500HD Silverado
Confirmed Service Customer
6/23/2025
I worked with Steve Johnson and he did an outstanding job. He got me in and out fast and arranged a shuttle to take me home and pick me up.
6/24/2025
Todd, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Valencia! Feel free to reach out to us if you need anything. Have a wonderful day.
SANTA CLARITA, CA
Todd R|2025 Chevrolet Equinox EV
Confirmed Sales Customer
6/29/2025
Everyone was great, from the salesperson to the general manager, Mike Gage
ANDY ARGUELLO
6/29/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Valencia! Please don't hesitate to reach out if there's anything additional we can do for you.
VALENCIA, CA
Jason H|2018 Chevrolet Malibu
Confirmed Service Customer
6/29/2025
My appointment time was honored. Joe knew the details from my online request. Service was done in a timely manner. Video of technician was texted to me with potential areas of future issues.
6/30/2025
Jason, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
VALENCIA, CA
Jaymi D|2025 Chevrolet Tahoe
Confirmed Sales Customer
7/2/2025
Cristian was amazing.
CRISTIAN PEREZ
7/4/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Valencia! Please don't hesitate to reach out if there's anything additional we can do for you.
MCKINLEYVILLE, CA
Sal A|2021 Chevrolet Blazer
Confirmed Service Customer
7/3/2025
Great customer service !
7/6/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
SANTA CLARITA, CA
Richard K|2025 Chevrolet Tahoe
Confirmed Sales Customer
7/7/2025
The process was easy as the car was ready upon our arrival. Holden was extremely knowledgeable about the car and the entire purchasing process. Thank you
HOLDEN WHATLEY
7/8/2025
Richard, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
CANOGA PARK, CA
Javier S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/18/2025
Dane was very polite and gave me good customer service
7/8/2025
Javier, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
NEWHALL, CA
Jesus I|2018 Chevrolet Volt
Confirmed Service Customer
7/8/2025
It was a great experience, customer service and everything else was awesome
7/9/2025
Jesus, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
PALMDALE, CA
Gene Y|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/30/2025
Happy to get a next day appointment. Took care of all my concerns.
7/2/2025
Gene, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
CANYON COUNTRY, CA
David G|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/1/2025
Took care of my issues and was easy with the text messages.
7/4/2025
David, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
VALENCIA, CA
Dmitriy A|2024 Chevrolet Silverado EV
Confirmed Service Customer
7/2/2025
Great professional service!
7/4/2025
Dmitriy, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ANAHEIM, CA
Margaret R|2025 Chevrolet Equinox EV
Confirmed Sales Customer
7/2/2025
Very nice and easy to deal with.
ANDY ARGUELLO
7/4/2025
Margaret, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SANTA CLARITA, CA
Mario R|2023 Chevrolet Traverse
Confirmed Service Customer
7/9/2025
They did what they said they were going to do in a timley amnner
7/11/2025
Mario, we are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
SANTA CLARITA, CA
William H|2017 Chevrolet Colorado
Confirmed Service Customer
7/10/2025
The service was good just took a little longer than I expected
7/13/2025
William, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
SANTA CLARITA, CA
Roberto V|2019 Chevrolet Traverse
Confirmed Service Customer
7/11/2025
Although I had a lot of work done on my vehicle-it was completed in a timely manner. I also got a loaner. Dane is great.
7/14/2025
Roberto, your satisfaction is important to us, so we want to sincerely thank you for choosing AutoNation Chevrolet Valencia and we hope to see you again soon!
CHATSWORTH, CA
Robert K|2000 GMC New Sierra 2500
Confirmed Service Customer
7/14/2025
Repaired A/C Unit and now it Works Great!
7/15/2025
Robert, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
SANTA CLARITA, CA
Sal A|2017 GMC Yukon
Confirmed Service Customer
7/17/2025
Great customer service
7/18/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
SANTA CLARITA, CA
Linda F|2018 Chevrolet Volt
Confirmed Service Customer
7/8/2025
Excellent service !
7/9/2025
Linda, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
STEVENSONS RANCH, CA
Charles P|2020 Chevrolet Corvette
Confirmed Service Customer
7/12/2025
Service was completed on time with no issues.
7/14/2025
Charles, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
NEWHALL, CA
Martin D|2025 Chevrolet Traverse
Confirmed Sales Customer
7/14/2025
The experience was great. Dan was very knowledgeable and a pleasure to work with. Dan made the process easy and as pleasant as can be. Everything was explained thoroughly. We were given plenty of time to decide on the different options offered by Dan. We will definitely recommend Auto Nation Chevrolet to our family and friends. Thank you
DANIEL CENTOFANTI
7/15/2025
Martin, your satisfaction is important to us, so we want to sincerely thank you for choosing AutoNation Chevrolet Valencia and we hope to see you again soon!
WINNETKA, CA
Ana Z|2021 Chevrolet Traverse
Confirmed Service Customer
7/15/2025
Right away I could tell my personal belongings had been gone through. Center console and hidden safe behind screen had gone through. $200 dollars was stolen out of my vehicle. Before leaving the location, I went back inside and I notified the service advisor about the incident, then about three hours later, he sent me a text message saying they would look into the loss and get back to me with an update. It has been more than three weeks and I still have yet to hear about my loss or a solution. I have never had any issues while having my vehicle serviced at this location. I am a loyal customer and at this time of visit I spent $1430.
WHITTIER, CA
Robert A|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/18/2025
Dan was the best. I was having a crazy day but he took the time and handled all my questions promptly.
DANIEL CENTOFANTI
7/21/2025
Robert, we are very happy to have provided you with such a positive experience! Thank you for choosing AutoNation Chevrolet Valencia and we hope to see you again.
LANCASTER, CA
Matthew B|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/18/2025
Great customer service! I love getting my truck serviced here.
7/21/2025
Matthew, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, AutoNation Chevrolet Valencia
PASADENA, CA
Michelle S|2025 Chevrolet Equinox EV
Confirmed Sales Customer
7/21/2025
Maurice was amazing and attentive
MAURICE NEWTON
7/22/2025
Michelle, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
STEVENSON RANCH, CA
Alfonso P|2025 Chevrolet Equinox EV
Confirmed Sales Customer
7/23/2025
Melik was great. I buy cars just about every two years, this time around as I was shopping around for an Equinox EV I interacted with about a dozen dealerships. The majority of them being super shady and trying to play games. I was after a fair deal and Autonation exceeded my expectations. I called on Saturday, Melik gave me rough numbers over the phone, I made a follow up appointment for Sunday afternoon and within two hours I was driving away in a new car. Michelle in finance was helpful and educational, provided me with all of the information I needed to make an informed and educated decision. Overall, Melik and Michelle made this experience very seamless. Thank you!
MELIK AYVAZYAN
7/25/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, AutoNation Chevrolet Valencia
SANTA CLARITA, CA
Samuel S|2025 Chevrolet Trax
Confirmed Sales Customer
7/25/2025
We had a great experience but my son’s first new car. Our salesman we very knowledgeable and went above and beyond to help get us in a new Trax Active! Thank you, Sam S.
Adam Sewell
7/27/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANYON COUNTRY, CA
Daniel S|2016 Chevrolet Malibu Limited
Confirmed Service Customer
7/25/2025
Always no complaints. Great service and excellent service advisor (Steve Johnson).
7/27/2025
Daniel, we want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!
CANYON COUNTRY, CA
Robert K|2015 Chevrolet Tahoe
Confirmed Service Customer
7/28/2025
Excellent experience, customer service was great, all work done in a timely matter!
7/29/2025
Robert, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
SANTA CLARITA, CA
Angel C|2025 Chevrolet Trax
Confirmed Sales Customer
7/28/2025
Need license plate cover for the sheet of paper license plate
JOHN MUNOZ
7/29/2025
Thank you for reaching out to us. Please reach out to us at (661) 877-4076 when you can so we can address this situation directly. Thank you and have a great day.
NEWHALL, CA
Aaron G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/29/2025
Excellent customer service by the Service Writer.
7/31/2025
Aaron, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MISSION HILLS, CA
Ruben N|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
7/31/2025
I GOT THE HELP I NEE
8/3/2025
Ruben, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
SYLMAR, CA
Suren M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/1/2025
1st, the service department is very unprofessional and unorganized. When you walk in, nobody cares to greet you or ask if they can help you. I as a customer shouldn’t have to run around hunting service advisors for help, when you find a service advisor, they’re either to busy to help and pass you to another advisor who is also to busy to help, they refused me service twice for not having a appointment which is ridiculous. 2nd, my needs with the vehicle still haven’t been met. The radio hasn’t been fixed, my experience with this dealership was so terrible I do t want to go back.
8/4/2025
Suren, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you are willing to give us another chance, please contact us at (661) 877-4076 so we can understand your situation better in order to try and turn your experience around. Thank you, AutoNation Chevrolet Valencia
CANYON COUNTRY, CA
James Y|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
8/1/2025
Assistant Servive Manager Steve Johnson provided excellent customer service. He was clear suggesting service needs for my truck which has close to 50k miles. As usual he kept me updated on the status of maintenance work. He has always provided me with a high level of comfort for work being done on my vehicle.
8/4/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
VALENCIA, CA
Sherif F|2025 Chevrolet Trax
Confirmed Sales Customer
8/4/2025
Very Hapoy place”great customer service, from the Sales Person, Rahim Karimee and the manager, Jennifer Nazario. They both treated me like a King / Family.Great prices, Great car selections Very easy Transaction. I will definitely recommend anyone who is in the market for a Chevy vehicle to go and see Rahim Karimee autonation Chevrolet in Valencia Ca he takes his time by showing me all the details on the new car answered all my questions
RAHIM KARIMEE
8/6/2025
Sherif, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
LANCASTER, CA
Helen A|2019 Chevrolet Equinox
Confirmed Service Customer
8/4/2025
This time around we brought it back due to improper battery installment which gave us a check engine light the same day of installment. It also. Caused a short on our alternator, mirrors to move out of program, phone doc charger doesn't charge phones and 120v plug doesn't work with our car vacuum anymore. Reza the service manager , Steve Johnson where very respectful and tried there very best to help us. Reza offered changing the mirror actuator which he said he can't guarantee a fix but he's will to help us out to take care of us. We agreed. Scheduled appointment. The replaced it. Picked up vehicle with the same issues. We agreed Reza would look into a solution and give me a call back at a later time. I did a quick walk around the car. Drove it to work 6-8mn away. Parked it, checked the outside again and on the passenger door there's a good size scratch on the door. As I mentioned to reza every dealership ive ever tooken my chevrolet vehicles to after the 1st time the issues always show. Ive never found a chvrolet dealer ship that holds the "dealer" standard. The front is strong but the back never keeps the integrity. Ive owned nothing but chevrolet vehicles my entire life. I just don't understand why this keeps happening.
8/6/2025
Helen, we appreciate you taking the time to leave us this feedback. Please reach out to us at (661) 877-4076 when you can so we can address this situation directly. Thank you and have a great day.
WINNETKA, CA
Harika G|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/5/2025
I had an outstanding experience leasing my new 2025 Chevrolet Equinox EV from AutoNation Valencia! From start to finish, the process was smooth, transparent, and truly customer-focused. A special shoutout to my salesperson, Mr.Cristian Perez, who went above and beyond to ensure I got the best possible deal. Their professionalism, knowledge, and genuine care made the entire experience exceptional. I couldn't be happier with my decision and highly recommend both the AutoNation Valencia and Mr.Cristian Perez's team to anyone looking for a top-tier car buying or leasing experience!
CRISTIAN PEREZ
8/6/2025
Harika, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
WEST HILLS, CA
Rene G|2023 Chevrolet Blazer
Confirmed Service Customer
7/21/2025
Joe, was very kind and help me to have my car ready very fast, because I had an urgency to attend...
7/23/2025
Rene, thank you for your kind review; we are happy to pass along your comments to Joe here at AutoNation Chevrolet Valencia! We hope to see you soon!
SANTA CLARITA, CA
Emily R|2025 Chevrolet Traverse
Confirmed Service Customer
7/24/2025
I had to leave my NEW car for 1 week to have a defective part replaced. I was not expecting to wait on my car that long. Auto Nation did offer a rental car for free. That's the least they could do for a new vehicle. I also had a service representative and I expected to be updated. Unfortunately when I texted my to inquire about my car, it took him 1-2 days to respond. I hope when I have to go back for service, I can have a better experience. I own a 2003 Trailblazer that is the best car I've ever owned. It has over 350,000 miles and is still going strong. I'm praying my new car lasts at least 10 years. They don't make them like they used to.
7/25/2025
Emily, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (661) 877-4076 at your earliest convenience to discuss how we can turn this experience into a positive one.
SANTA CLARITA, CA
Jerry M|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
7/29/2025
Great experience, was informed of everything being done in a timely manner
7/30/2025
Jerry, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
SANTA CLARITA, CA
Mustafa G|2024 Chevrolet Corvette Z06
Confirmed Service Customer
7/30/2025
Joe and his team consistently do an outstanding job. They always listen to my concerns and ensure everything is addressed in a professional manner. Joe is always very cordial and prompt to follow up with me even though I know he has a tight schedule. I wouldn’t take my car to any Chevrolet Dealer; It is a C8 Corvette Z06. But I have a peace of mind going to AutoNation Valencia with Joe there.
8/2/2025
Mustafa, we are so happy to read such a great review about AutoNation Chevrolet Valencia - Service! Thank you so much again for your feedback! We hope you have a great day!
VALENCIA, CA
Julio P|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/4/2025
Great experience I bought my truck from this dealer and everything went smoothly. Special thanks to Cristian and Gabriel for their patience, professionalism, and excellent customer service. They made the whole process easy and stress-free. Thank you!
ANDY ARGUELLO
8/5/2025
Julio, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SANTA CLARITA, CA
Laura C|2022 Chevrolet Traverse
Confirmed Service Customer
8/9/2025
Well they left a nail in our car inside the from the glave department
8/11/2025
Laura, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (661) 877-4076 to discuss your concerns, as your satisfaction is of utmost importance to us.
Lancaster, CA
Ashley R|2019 Chevrolet Tahoe
Confirmed Service Customer
8/9/2025
Steve is great always so helpful with everything. I would recommend him always.
8/11/2025
Ashley, thank you for your kind review; we are happy to pass along your comments to Steve here at AutoNation Chevrolet Valencia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANYON COUNTRY, CA
Helio T|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
8/10/2025
Very good ..
8/12/2025
Helio, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
SANTA CLARITA, CA
Peter A|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/10/2025
Great
ANDY ARGUELLO
8/12/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
SANTA CLARITA, CA
Cristian P|2023 GMC Canyon
Confirmed Service Customer
8/11/2025
Did a great job!
8/14/2025
Cristian, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PALMDALE, CA
Jim H|2002 GMC Sierra 2500HD
Confirmed Service Customer
8/12/2025
Everyone at my dealership does a great job with service on my vehicles.
8/14/2025
Jim, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANYON COUNTRY, CA
Gregory B|2021 Chevrolet Camaro
Confirmed Service Customer
8/13/2025
Great customer service!!
8/15/2025
Gregory, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
VALENCIA, CA
Anthony G|2011 Chevrolet Tahoe
Confirmed Service Customer
8/13/2025
Steve Johnson in the Service dept always comes through!! Gets the job done every time
8/15/2025
Anthony, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LOS ANGELES, CA
Rocio D|2023 Chevrolet Silverado 1500
Confirmed Service Customer
8/14/2025
I made an appointment for 2:45 PM and still they took 2 hrs for oil change that is not exceptable I had never ever have to wait that long specially when I had an appoinment NOT happy.
8/17/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (661) 874-4442 to discuss your concerns, as your satisfaction is of utmost importance to us.
SYLMAR, CA
Michael B|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/15/2025
Dane was very professional, friendly, and efficient.
8/18/2025
Michael, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
CANYON COUNTRY, CA
Sang P|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/10/2025
Ryan was rude and condescending. Lied about price match.
KURT MARIERSHOFER
8/12/2025
Sang, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (661) 877-4076 so we can assist you further.
SYLMAR, CA
Maria P|2022 Chevrolet Malibu
Confirmed Service Customer
8/10/2025
Very Good
8/12/2025
Maria, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
SANTA CLARITA, CA
Tiffany H|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/13/2025
My sales person and finance manager made the whole experience positive and quick! This is my 6th time returning this store and the customer service is always top notch!
DANIEL CENTOFANTI
8/16/2025
Thank you for choosing AutoNation Chevrolet Valencia as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
VALENCIA, CA
Francisco O|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/16/2025
They wouldn’t let me buy just gap now I’m stuck with high payment I would never recommend this place
DANIEL NICHOLS
8/18/2025
Francisco, we regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (661) 877-4076 at your earliest convenience to discuss how we can turn your experience into a positive one.
SYLMAR, CA
Leo K|2018 Chevrolet Tahoe
Confirmed Service Customer
8/18/2025
Phenomenal service and accommodation by Joe.
8/19/2025
Leo, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
STEVENSON RANCH, CA
Tina P|2014 Chevrolet Tahoe
Confirmed Service Customer
8/18/2025
Steve Johnson is the best service advisor I have ever dealt with at the dealership. He is so thorough with all the details, friendly and communicates well about everything. I literally come back because of him.
8/19/2025
Tina, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Valencia. We look forward to your next visit! Take care!
SAUGUS, CA
Matthew B|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
8/20/2025
Service tech Kenneth doesn’t know what he’s doing. I asked for oil, filter and lube and he said he thought the lube was the oil. I asked for the 75000 mile service and he first gave me a multi point inspection and tried to sell me windshield wipers. I told him the 75k service included that, I showed him on my phone and he stared at my phone for 5 min. When I picked up my truck, he told me there were things on the 75k service that they didn’t do. Then he told me they set my oversized tires to factory specs. I did not leave feeling confident that I got the service I requested. I’ve been bringing my truck here for a few years, now I’ll be looking to go elsewhere.
8/21/2025
Matthew, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (661) 874-4442 when you have a chance. Thank you, and we look forward to hearing from you.
PASADENA, CA
Ramon C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/17/2025
I have been bringing my vehicles to Autonation Chevrolet Valencia for a long time and I will continue to do so. I tell all my family and friends to bring their vehicles here as well. The following associates are the reason why I continue to come back. Their customer service and attention to detail is exactly what I love about these guys. Kirk T., Joshua D., Lorenzo and Reza. The Best of the Best.
8/19/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SYLMAR, CA
Melinda R|2008 GMC Yukon
Confirmed Service Customer
8/18/2025
Steve Johnson is an amazing service representative! We have known him for almost ten years
8/19/2025
Melinda, thank you for your kind review; we are happy to pass along your comments to Steve here at AutoNation Chevrolet Valencia - Service! If you have any further questions, please give us a call. We're always happy to help!
AGUA DULCE, CA
James M|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
8/18/2025
Took my 2014 Silverado for a transmission fluid change. Was done timely My service advisor was Steve Johnson - I always ask for Steve for the past 10 years plus. He always is there to help.
8/19/2025
James, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Valencia. We sincerely value your business and look forward to your next visit!
ACTON, CA
Christopher R|2025 Chevrolet Colorado
Confirmed Service Customer
8/20/2025
Very professional and fast
8/21/2025
Christopher, your wonderful feedback and rating mean a lot to us. Thank you for choosing AutoNation Chevrolet Valencia and we hope to see you again.
LOS ANGELES, CA
Francisco T|2025 Chevrolet Traverse
Confirmed Service Customer
8/21/2025
Always a great experience
8/22/2025
Francisco, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
SANTA CLARITA, CA
Elsa H|2025 Chevrolet Suburban
Confirmed Sales Customer
8/24/2025
Cristian Perez was very cool and patient with our request for our Chevy Suburban. He was informative with the specific details we were looking for and helped us manage the best quotes. We drove off the lot very happy!
CRISTIAN PEREZ
8/25/2025
Elsa, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Valencia! We look forward to your next visit! Take care!
FONTANA, CA
Jason K|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/25/2025
Excellent service from Reza and Lorenzo! Thank you!
8/26/2025
Jason, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
VALENCIA, CA
Antonio R|2024 Chevrolet Trailblazer
Confirmed Service Customer
8/29/2025
Good
9/1/2025
Antonio, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!
CANYON COUNTRY, CA
Jennifer N|2023 Chevrolet Blazer
Confirmed Service Customer
8/20/2025
Fan-frickin-tastic
8/21/2025
Jennifer, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
VALENCIA, CA
Thomas M|2011 Chevrolet Malibu
Confirmed Service Customer
8/22/2025
Problem was repaired quickly and correctly
8/24/2025
Thomas, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
SANTA CLARITA, CA
Manoj C|2013 Chevrolet Volt
Confirmed Service Customer
8/22/2025
Professional and courteous
8/25/2025
Manoj, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
SAUGUS, CA
Michael A|2020 Chevrolet Blazer
Confirmed Service Customer
8/23/2025
Very organized and on time. Thank you
8/25/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
SYLMAR, CA
Antonio S|2018 GMC Acadia
Confirmed Service Customer
8/25/2025
Kirk was friendly and took care of me and got me out in less than 2hrs
8/26/2025
Antonio, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!
PALMDALE, CA
Lynn B|2018 Chevrolet Traverse
Confirmed Service Customer
8/27/2025
It was convenient, fast and easy. Joe took care of everything.
8/28/2025
Lynn, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
lancaster, CA
Ron S|2023 Chevrolet Traverse
Confirmed Service Customer
9/1/2025
Rated 4 stars because still haven’t driven the car other than home
9/2/2025
Ron, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
SAUGUS, CA
Ramon C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/1/2025
Dropped my truck off for a maintenance service. By the time I walked across the street to grab some lunch, I got the call that the service was completed. They even washed the truck before handing the truck back over. Another great visit. Thank you to Reza and Josh D. for the swift and efficient service. Can't wait to be back.
9/2/2025
Ramon, Your satisfaction is important to us, so we want to sincerely thank you for choosing AutoNation Chevrolet Valencia and we hope to see you again soon!
SYLMAR, CA
David R|2025 Chevrolet Trax
Confirmed Sales Customer
9/2/2025
Went to Lancaster Chevy because of Costco program. Waste of time. Price mainly. Test drove used Trax at Valencia and decided to buy new. Salesman Holden very knowledgeable and treated me like I expected..respectful. I got the price I was expecting. Trax ready the next day and Harold set up the Apple, On-star, etc. Will recommend.
HOLDEN WHATLEY
9/3/2025
We're glad to hear you found our staff was so knowledgeable and helpful! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to share your positive experience with the world. Have a great day!
VALENCIA, CA
Thomas P|2024 GMC Yukon
Confirmed Service Customer
9/1/2025
All good
9/2/2025
Thomas, thank you for the high star rating! We hope you have a great day!
VALENCIA, CA
Rene M|2023 Chevrolet Tahoe
Confirmed Service Customer
9/3/2025
Fast and very professional
9/3/2025
Rene, we're glad everything was completed quickly and to your satisfaction! Until the next time we meet, take care!
STEVENSON RANCH, CA
Jeffrey Z|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/8/2025
The deal was fair. But took 2.5 hours to do 15 minutes of paperwork
DANIEL NICHOLS
9/8/2025
Jeffrey, we appreciate you taking the time to leave us this feedback. Here at AutoNation Chevrolet Valencia, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (661) 877-4076 to discuss ways we can better serve you in the future.
ACTON, CA
Ruben M|2025 Chevrolet Colorado
Confirmed Sales Customer
9/9/2025
Service and support from the staff all worked together to find me the best deal. Thank you!
Adam Sewell
9/10/2025
Ruben, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
FILLMORE, CA
Richard R|2025 Chevrolet Trax
Confirmed Sales Customer
9/15/2025
The process took a while, but that is normal. It was as painless as possible though
Giuliani Medina
9/16/2025
We really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
SANTA CLARITA, CA
Jeffry S|2018 Chevrolet Volt
Confirmed Service Customer
9/15/2025
Kirk was great
9/16/2025
Jeffry, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
VALENCIA, CA
Armen H|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/15/2025
It was pretty smooth experience, little tough to negotiate but in the end both sides were happy. Cristian did a good job and the paperwork was done super fast.
CRISTIAN PEREZ
9/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
PORTER RANCH, CA
Samuel D|2025 Chevrolet Trax
Confirmed Sales Customer
9/15/2025
Great friendly and professional help
RAHIM KARIMEE
9/16/2025
Samuel, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
TULARE, CA
Nshan P|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/16/2025
Overall great experience, Holden was very knowledgeable he made the experience quick and easy.
HOLDEN WHATLEY
9/17/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTH HOLLYWOOD, CA
Eder F|2021 Chevrolet Colorado
Confirmed Service Customer
9/7/2025
Great experience. Will be back.
9/8/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
SANTA CLARITA, CA
Magda E|2024 Chevrolet Trax
Confirmed Service Customer
9/10/2025
Buen servicio y muy profesional
9/11/2025
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANYON COUNTRY, CA
Jaidyn D|2024 Chevrolet Colorado
Confirmed Service Customer
9/10/2025
Initially I was just going in for my trucks first oil change, and then was informed about a fuel system update that needed to be done at the dealership due to some issues it was creating for vehicles. Although it wasn't as quick as just an oil change, I was able to pick up my vehicle in a timely manner and leave feeling like any possible issues were prevented after this visit.
9/11/2025
Jaidyn, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
VALENCIA, CA
Paul C|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/10/2025
Got my truck working
9/11/2025
Paul, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SANTA CLARITA, CA
Norma C|2020 Chevrolet Trax
Confirmed Service Customer
9/10/2025
I appreciated the friendliness, and detailed information I was given.
9/11/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit! Take care!
CANYON COUNTRY, CA
Ben F|2021 Chevrolet Bolt EV
Confirmed Service Customer
9/13/2025
Great service. Only thing that could be better was Uber to rental car lot was slow to save gm a couple bucks. I had to wait about 15 min for that, kind of a bummer.
9/15/2025
Ben, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
SANTA PAULA, CA
Omar K|2025 Chevrolet Suburban
Confirmed Sales Customer
9/16/2025
Clean, friendly and kind. Best car buying experience I’ve had in decades.
HOLDEN WHATLEY
9/17/2025
Omar, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ESCONDIDO, CA
Aditya M|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/18/2025
Rahim was the salesperson who assisted us, and he was extremely helpful throughout the entire process. I would definitely recommend others to the dealership.
VALENCIA, CA
Linda F|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/19/2025
First, Holden greeted my husband and my self on the car lot . Holden suggested a few cars. Holden, is very knowledgeable about the cars and demonstrated the car in great detail. Excellent, presentation ! We called to make an appointment to test drive the car. Holden met us on time & the car was Great! By the way this is our 4th car we have purchased from your agency. Everyone one was friendly and very professional. We know Steve Johnson and his service team will take good care of our car! We Thank everyone ! Erwin & Linda Feldser
HOLDEN WHATLEY
9/22/2025
Linda, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
STEVENSON RANCH, CA
Vincent A|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/21/2025
As always, Joe and his team ensured a great experience. Thanks
9/22/2025
We're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Valencia. Please let us know if there is anything else we can do for you; we are more than happy to help!
SAN FERNANDO, CA
Geralyn H|2020 Chevrolet Traverse
Confirmed Service Customer
9/24/2025
Fast and friendly service. Very professional staff.
9/26/2025
Geralyn, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
CANYON COUNTRY, CA
Esmit K|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
9/28/2025
Excellent service
RAHIM KARIMEE
9/30/2025
Esmit, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
CANYON COUNTRY, CA
Michael S|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
9/29/2025
Excellent
9/30/2025
Michael, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
CANYON COUNTRY, CA
Melinda R|2008 GMC Yukon
Confirmed Service Customer
9/29/2025
Steve Johnson, service dept, is amazing. At least we don’t have to back twice to get my car fixed. But i do have one thing to say, ya my Yukon is a GMC and i have spent a lot of MONEY at your service department, it would be nice once and a while to at least wash my Yukon, as a nice jester for being a patron of your service department. And Steve Johnson IS THE BEST !
9/30/2025
Melinda, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Valencia! We sincerely value your business and look forward to your next visit!
AGUA DULCE, CA
Ralph T|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/6/2025
Great communication and customer service
10/7/2025
Ralph, thank you so much for your positive comments about AutoNation Chevrolet Valencia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
VALENCIA, CA
Jennipher M|2024 Chevrolet Trax
Confirmed Service Customer
10/6/2025
Joe is the best. Always available for when I have questions and service requests. Truly amazing.
10/7/2025
Jennipher, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Valencia! We sincerely value your business and look forward to your next visit!
SANTA CLARITA, CA
Robert B|2017 Chevrolet Volt
Confirmed Service Customer
10/6/2025
It was good and not too long.
10/8/2025
Robert, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
NEWHALL, CA
Brittany S|2024 GMC Yukon XL 1500
Confirmed Service Customer
9/17/2025
Steve pays attention to all the details. He is always so knowledgeable.
9/17/2025
Brittany, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Valencia - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SAUGUS, CA
Michael H|2022 Chevrolet Colorado
Confirmed Service Customer
9/17/2025
Service Advisor was very friendly, honest, and helpful
9/17/2025
Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PALMDALE, CA
Jennifer G|2026 Chevrolet Silverado EV
Confirmed Sales Customer
9/20/2025
It was amazing..professional, courteous, considerate of our time. The staff wanted to work with us and keep our business.
JOHN MUNOZ
9/22/2025
Jennifer, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SANTA CLARITA, CA
Tashina D|2025 Chevrolet Blazer EV
Confirmed Sales Customer
9/26/2025
Overall a great experience. The best thing was how quickly the entire process was done.
HOLDEN WHATLEY
9/29/2025
Tashina, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
VENTURA, CA
Jesus T|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/26/2025
Amazing l
NICK HAVLUCIYAN
9/29/2025
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
ROSAMOND, CA
Tyler S|2025 Chevrolet Colorado
Confirmed Service Customer
9/26/2025
Easy drop off quick service
9/29/2025
Tyler, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
SAUGUS, CA
Scott B|2026 Chevrolet Silverado EV
Confirmed Sales Customer
10/3/2025
Dry easy and smooth transaction
JOHN MUNOZ
10/6/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
FULLERTON, CA
Sal A|2017 GMC Yukon
Confirmed Service Customer
10/7/2025
Great customer service.
10/8/2025
Sal, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
SANTA CLARITA, CA
Kent P|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/7/2025
They had the perfect match for what I was looking for
NICK HAVLUCIYAN
10/8/2025
Kent, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
CASTAIC, CA
Tom S|2014 Chevrolet Tahoe
Confirmed Service Customer
10/15/2025
Kirk was professional and helpful
10/16/2025
Tom, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
CANYON COUNTRY, CA
Nicole D|2026 Chevrolet Traverse
Confirmed Sales Customer
10/15/2025
John was great and friendly and answered all of my questions
JOHN MUNOZ
10/16/2025
Nicole, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Valencia! We sincerely value your business and look forward to your next visit!
CASTAIC, CA
Michael A|2025 Chevrolet Equinox
Confirmed Service Customer
10/15/2025
Excellent, very quick but felt taken care of.
10/17/2025
Michael, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
VALENCIA, CA
Howard B|2013 Chevrolet Tahoe
Confirmed Service Customer
10/17/2025
Hello, I was traveling when my vehicle had an issue with the gear selector late in the evening. I called first thing the next day and the representative (I forget her name) was able to schedule me in the same day and I was done by 2:00 p.m. the same day. A BIG THANKS to the representative, Service Advisor Kenny and the Service Technician (I do not know her or his name) who got me back on the road!!!
10/19/2025
Howard, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
HARTLET, TN
Juan S|2026 Chevrolet Suburban
Confirmed Sales Customer
10/17/2025
Super helpful, down to the point, my sells person was very helpful and the person have me sign all the documents was very knowledgeable, helpful explaining what each document was when signing. Will highly recommend
MELIK AYVAZYAN
10/20/2025
Juan, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!
SANTA CLARITA, CA
Cheri V|2026 Chevrolet Traverse
Confirmed Sales Customer
10/18/2025
Cristian was amazing from the moment he came to greet us. Buying a car can be a stressful experience and to add to the experience we had our two year old son with us. Cris was patient with all of us and made sure we got a great deal. Truly appreciate the customer service and support. We will be going back.
CRISTIAN PEREZ
10/21/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
SANTA CLARITA, CA
George B|2023 Chevrolet Trailblazer
Confirmed Service Customer
10/18/2025
Very professional service writer.
10/21/2025
George, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
SANTA CLARITA, CA
Heather J|2021 Chevrolet Suburban
Confirmed Service Customer
10/19/2025
Took vehicle in June 2025. They thought it was the battery, so we got a new one. Wasn’t the issue. After more testing, decided it was the battery cables. Took the car back home because we needed it. Cables were supposedly ordered at the beginning of July. Took 2 months to get them in. No updates that whole time. I had to call most of the time, but our service advisor, Lorenzo would not call us back, nor would the service manager, Reza. Very difficult to get updates, and very disappointed it took so long. Finally got Kenny to help us. Super disappointed that a larger discount was given on something that shouldn’t have to be replaced in the first place, especially in a car with just 57k miles. Only had the dealership fix it in case it wasn’t actually the issue. Will never take my car back to that dealership. And will for sure take non-warranty issues to a random repair shop. Terrible customer service (except Kenny).
10/20/2025
Heather, we appreciate you taking the time to leave us this feedback. Here at AutoNation Chevrolet Valencia - Service, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (661) 874-4442 to discuss ways we can better serve you in the future.
SANTA CLARITA, CA
Ross B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/19/2025
All good. I don’t think that my service advisor was there that day so even though I got texts from Dane- I never knew when I responded if it was going to the right person. The video I was sent did not work. At the end, my key was lost for about 15 minutes.
10/20/2025
Ross, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (661) 874-4442.
VALENCIA, CA
Shawn S|2025 Chevrolet Blazer EV
Confirmed Service Customer
10/20/2025
Nothing
10/21/2025
We really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
NEWHALL, CA
Scott G|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/22/2025
It was wonderful thank you
10/23/2025
Scott, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!
CASTAIC, CA
Tamara F|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/22/2025
Excellent service, my vehicle was completed when expected and the service advisor and manager were so kind and helpful.
10/23/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, AutoNation Chevrolet Valencia - Service
GREEN VALLEY, CA
Amy M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/22/2025
Fast efficient professional experience
10/23/2025
Amy, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
CHATSWORTH, CA
Jose V|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/8/2025
Paid for pre paid maintenance and got charged for my service
10/10/2025
We appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (661) 877-4076 at your earliest convenience to discuss how we can turn this experience into a positive one.
SOMIS, CA
Jose Z|2023 Chevrolet Corvette
Confirmed Service Customer
10/8/2025
Great
10/10/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CASTAIC, CA
Ann W|2016 Chevrolet Cruze Ltd
Confirmed Service Customer
10/13/2025
Brought car in to have 3 tire sensors and as always quick and efficient and Kenny is awesome.
10/14/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Valencia! We sincerely value your business and look forward to your next visit!
VALENCIA, CA
Ashley R|2019 Chevrolet Tahoe
Confirmed Service Customer
10/15/2025
Steve my service advisor was great helped me get everything done that I needed.
10/16/2025
Ashley, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Valencia - Service! Please don't hesitate to reach out if there's anything additional we can do for you.
CANYON COUNTRY, CA
Mark A|2024 Chevrolet Blazer EV
Confirmed Service Customer
10/17/2025
Excellent
10/19/2025
Mark, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
SANTA CLARITA, CA
Mitch B|2019 Chevrolet Bolt EV
Confirmed Service Customer
10/20/2025
I wasn't to happy that I had to wait almost 2 days to get a battery changed after just having my car in the dealership for service less than a week before. It's quite unreasonable to have to wait that long to have a car checked and a 12v battery replaced. I always take my car there for service, maybe I need to look elsewhere.
10/21/2025
Mitch, we regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (661) 877-4076 so we can work towards a resolution.
VALENCIA, CA
Sal A|2017 GMC Yukon
Confirmed Service Customer
10/22/2025
Great customer service!
10/24/2025
Sal, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
SANTA CLARITA, CA
Herbert H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
10/24/2025
Joe was great
10/26/2025
Herbert, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
CASTAIC, CA
Daniella C|2016 Chevrolet Camaro
Confirmed Service Customer
10/24/2025
I had a horrible experience with the service agent I was assigned. I get emails about 10% coupon I can use which I use it every time I go and this time around he said I was not able to use it. His name is Joe.
10/26/2025
Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (661) 877-4076 at your earliest convenience to discuss how we can turn your experience into a positive one.
SAUGUS, CA
Dan B|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/27/2025
Kirk's great went in for lube oil filter tire rotation truck was completed in 1 hour
10/28/2025
Dan, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
GLENDALE, CA
Donald C|2026 Chevrolet Tahoe
Confirmed Sales Customer
10/27/2025
Purchasing the Tahoe of my dreams from AutoNation Chevrolet Valencia couldn't have been any easier! I searched high and low for a 2026 Tahoe Z71 3.0 Diesel in Summit White for weeks. I was able to locate this unicorn via an online search and quickly called AutoNation Chevrolet Valencia and talked to Dan C. Within a few minutes he explained it was in pre-delivery status and would be delivered to the dealership in 3 weeks or less. After a couple of hours and multiple phone calls/texts back and fourth, I agreed on the provided purchase price and submitted a deposit. To my surprise, Dan texted me less than a week later to inform me the Tahoe was at their dealership! A week later we drove over 100 miles from our house in San Diego County to pick up the shinny new Chevy at the agreed to price! I would do it again! The entire team AutoNation Chevrolet Valencia, including Jennifer N. and Taris C., made this a seamless transaction! Your happy customer, Hugh
DANIEL CENTOFANTI
10/28/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
RAMONA, CA
Sharon D|2022 GMC Yukon XL
Confirmed Service Customer
10/29/2025
Great service. Great communication. Helps understand problems with the vehicle.
11/1/2025
Sharon, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAKE BALBOA, CA
Ed M|2019 Chevrolet Equinox
Confirmed Service Customer
10/30/2025
Steve Johnson once again was a true professional who is excellent at his job! I will continue to use Autonation Chevy as long as he is there… the porters there need some supervision… definitely not doing there jobs of washes and bringing the cars up for pickup…way too long of a wait
11/2/2025
We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
STEVENSON RANCH, CA
Ed M|2025 Chevrolet Equinox
Confirmed Service Customer
10/31/2025
There is only one reason I go to your dealership, and that is because of Steve Johnson. He is a professional at what he does. You need to give that man a raise because I would not go there if he wasn’t there. I don’t know how people are not lined up complaining about the way the department is otherwise run…. and that’s a fact.
11/3/2025
Ed, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (661) 877-4076 so we can assist you further.
STEVENSON RANCH, CA
Frederick K|2018 Chevrolet Trax
Confirmed Service Customer
11/3/2025
Brought car in to resolve an oil leak. When car was returned, vehicle made a flapping noise at 45 MPH+. Got home and looked under car and one of the cover panels was hanging loose. Also the car left new oil on my driveway. Will return vehicle today for rework.
11/4/2025
Frederick, we regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (661) 877-4076 so we can work towards a resolution.
VALENCIA, CA
Ruben M|2025 Chevrolet Colorado
Confirmed Service Customer
10/22/2025
Extremely disappointed with the service for a regular oil change taking over four hours and not even bother to call me when the work was done. I have to call swveytimes to find out if my car was ready.
10/23/2025
Ruben, we regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (661) 877-4076.
FILLMORE, CA
Metika C|2025 Chevrolet Equinox EV
Confirmed Service Customer
10/23/2025
It's OK.
10/26/2025
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
VALENCIA, CA
Dillon L|2024 Chevrolet Tahoe
Confirmed Service Customer
10/24/2025
My service advisor Kirk was very helpful. I had great communication on my car was in the shop.
10/26/2025
Dillon, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
VALENCIA, CA
Veronica H|2024 Chevrolet Blazer
Confirmed Service Customer
10/23/2025
Got an oil change. Service was knowledgeable and efficient!
10/31/2025
Veronica, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, AutoNation Chevrolet Valencia
VALENCIA, CA
Javier S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
10/30/2025
Great customer service
11/2/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
NEWHALL, CA
Peggy H|2019 Chevrolet Traverse
Confirmed Service Customer
11/3/2025
Always rely on Steve Johnson to take care of my car. He's honest and reliable. I am disappointed in Management for eliminating their shuttle service and switching to Uber. AND management is now charging customers for using credit cards. I might rethink the shop I use next time I have to get repairs done.
11/4/2025
Peggy, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Valencia! We are always more than happy to assist you if anything else comes up. Take care!
CANYON COUNTRY, CA
Robert G|2026 Chevrolet Colorado
Confirmed Sales Customer
11/3/2025
Informative, polite and professional
HOLDEN WHATLEY
11/5/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
STEVENSON RANCH, CA
Ingrid B|2021 Chevrolet Traverse
Confirmed Service Customer
11/5/2025
I’m very impressed my advisor Steven, he was fast, sufficient, knowledgeable, very professional. He’s the best!
11/6/2025
Ingrid, thanks for your praise and kind comments about Steven. Please don't hesitate to reach out if there's anything additional we can do for you.
VALENCIA, CA
Michael H|2026 Chevrolet Traverse
Confirmed Sales Customer
11/7/2025
Quick and easy to strike the deal. No haggling .
CRISTIAN PEREZ
11/9/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SYLMAR, CA
Daniel S|2017 Chevrolet Equinox
Confirmed Service Customer
11/9/2025
Made appointment with ease. Service advisor was knowledgeable and courteous. Techs diagnosed problem and repaired/replaced defective parts/sensors. Vehicle ready same day dropped off and arranged for transportation back home.
11/10/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
CANYON COUNTRY, CA
Roger A|2015 Chevrolet Corvette
Confirmed Service Customer
11/9/2025
Job was done on time with no issues. Thank you!
11/10/2025
Roger, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
SAUGUS, CA
Jonathan G|2024 Chevrolet Equinox EV
Confirmed Service Customer
11/10/2025
Steve did a phenomenal job with communication and letting me know as things developed. Even when things ran longer than expected, he was in constant communication. I just cannot express how appreciative of that I am.
11/11/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
SANTA CLARITA, CA
Gregory P|2024 Chevrolet Colorado
Confirmed Service Customer
11/10/2025
Everything went smoothly just took a little longer than I’d like
11/11/2025
Gregory, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
SYLMAR, CA
George U|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
11/12/2025
I appreciate the high quality informative service provided by my service advisor Steve J.
11/13/2025
George, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
SYLMAR, CA
Timothy F|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
11/19/2025
Brough my truck in for a transmission diagnostic. They had my truck for almost a week before I received the bad news about my transmission failure. My truck only has 78,000 miles on it,. They really did not seem interested in helping me in anyway with the manufacturer > paid them $250 and picked up my truck. What a waste of my time. I am very disappointed in how the whole experience was handled.
11/22/2025
Thank you for reaching out to us. We regret to hear about the situation you have described. Please contact us at (661) 877-4076 when you have an opportunity, and we will be more than happy to try and turn your experience around.
VALENCIA, CA
Scott P|2017 Chevrolet Volt
Confirmed Service Customer
11/21/2025
Joe was a great service representative- I paid 900 dollars in repairs, you returned my car to me saying it’s fixed, but the problem I brought my car in for is still not fixed and will need to take a 2nd day off work.
11/25/2025
Scott, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (661) 877-4076 to discuss your concerns, as your satisfaction is of utmost importance to us.
GRANADA HILLS, CA
Charles C|2025 Chevrolet Suburban
Confirmed Sales Customer
11/7/2025
Kurt was helpful and knowledgeable.
KURT MARIERSHOFER
11/9/2025
Charles, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Valencia! We sincerely value your business and look forward to your next visit!
GRANADA HILLS, CA
Issandra Y|2024 Chevrolet Corvette
Confirmed Service Customer
11/7/2025
Always excellent service from Joe!
11/10/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
VALENCIA, CA
Natalie S|2017 Chevrolet Suburban
Confirmed Service Customer
11/10/2025
Excellent service, friendly staff, efficient
11/11/2025
Natalie, your wonderful feedback and rating mean a lot to us. Thank you for choosing AutoNation Chevrolet Valencia and we hope to see you again.
SUNLAND, CA
Shonta G|2011 Chevrolet Equinox
Confirmed Service Customer
11/12/2025
I had an oil change and resolved my check engine light issue. Steve Johnson my service technician explained everything to me clearly and the work was swiftly done
11/13/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LANCASTER, CA
Paul B|2020 Chevrolet Traverse
Confirmed Service Customer
11/19/2025
Joe at Autonation took care of my vehicle’s needs throughly and professionally. He always makes sure I’m aware of the vehicle’s needs and ensures I get required/desired services taken care of satisfactorily. Excellent experience!!
11/22/2025
Paul, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
SANTA CLARITA, CA
Karri G|2017 Chevrolet Tahoe
Confirmed Service Customer
11/21/2025
Service advisor Kirk was outstanding!
11/24/2025
Your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, AutoNation Chevrolet Valencia
VALENCIA, CA
Thalia T|2025 Chevrolet Trax
Confirmed Service Customer
11/21/2025
Great experience. My appointment was not changed to the right time or date by call center and Kirk at autonation made it very seamless and stress free to take my car in.
11/24/2025
We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, AutoNation Chevrolet Valencia
Sylmar, CA
Joseph V|2021 Chevrolet Corvette
Confirmed Service Customer
11/24/2025
Service Rep. Steve is great, Very knowledgeable on chevy!!!!!
11/25/2025
Joseph, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
SANTA CLARITA, CA
John S|2026 Chevrolet Equinox
Confirmed Sales Customer
11/28/2025
It was amazing. Rahim Karimee was excellent with all the knowledge he had on our new car. He showed me everything and was so knowledgeable and patient. Took us through the service center. When we got to the finance department, Aron was just as helpful. They showed so much care . The best experience ever.
RAHIM KARIMEE
11/29/2025
John, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
VALENCIA, CA
Michelle G|2015 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/28/2025
I brought my truck in for an oil change and tire rotation. When I arrived, my tire sensors worked. After my tire rotation, my tire sensors didn’t work anymore. I was told to fix them would be more than $700. I feel like something went wrong in the rotation
11/29/2025
Michelle, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (661) 877-4076 to discuss your concerns, as your satisfaction is of utmost importance to us.
CANYON COUNTRY, CA
James Y|2026 Chevrolet Silverado 1500
Confirmed Service Customer
11/28/2025
Steve Johnson service representative again did an excellent job in handling the maintenance of my Silverado. He has always gone the extra mile to ensure my vehicle is handled properly and in a timely manner.
11/29/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
VALENCIA, CA
Frank Z|2019 Chevrolet Tahoe
Confirmed Service Customer
12/4/2025
Professional
12/4/2025
Frank, we really appreciate your positive review! Until the next time we meet, take care!
FAIR OAKS RNH, CA
Preston D|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/5/2025
Great as usual !
12/6/2025
Preston, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
Canyon country, CA
Kenneth B|2020 Chevrolet Blazer
Confirmed Service Customer
12/6/2025
I have been a loyal customer at Valencia Auto Nation since 2020 when I purchased my Chev Blazer. I have had ALL my mechanical work done at Auto Nation. I currently have an extended warranty. Kirk Whisman is my service advisor and has been very good with me and my car. The last recent visit was on the subpar side. My right front headlight was nearly burned out and I need a new light. I also was told my car battery was not charging as it should. I mentioned that I was pretty sure that I had purchased a battery a couple of years prior at Auto Nation. Maintenance records did not show a past battery service. The extended warranty would not cover my headlight or battery. The cost for the headlight would be in the $500 range and the light would have to be ordered. The battery was replaced for around $400. I checked with a local mechanic that I had used in the past with other cars. He is very good and trustworthy. He checked into the headlight replacement which included a GM replacement light. His cost would be in the $300 range. When I got home I checked my personal maintenance records and found that I had purchased a new battery two years prior. I gave the prior battery record to Kirk, he said he would look into it. I have made a decision to let my private mechanic install a new headlight at the lower cost which would save me $150 to $200. My Blazer is a little over 5 years old and has about 86,000 miiles on it. So, thats my story from Tuesday, Dec2.
12/9/2025
Kenneth, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (661) 874-4442. We look forward to hearing from you.
SANTA CLARITA, CA
Danielle P|2026 Chevrolet Equinox EV
Confirmed Sales Customer
11/26/2025
Maurice was a fantastic help In making this process easy and straightforward
MAURICE NEWTON
11/27/2025
Danielle, thank you for your kind review; we are happy to pass along your comments to Maurice here at AutoNation Chevrolet Valencia! Feel free to reach out to us if you need anything. Have a wonderful day.
SANTA CLARITA, CA
Monique J|2023 Chevrolet Traverse
Confirmed Service Customer
11/26/2025
The only people that can work on my car was auto. Nation Chevy Valencia.
11/27/2025
Monique, thank you so much for your positive comments about AutoNation Chevrolet Valencia! Thank you so much for your feedback! We hope you have a great day!
PANORAMA CITY, CA
Larry C|2022 Chevrolet Equinox
Confirmed Service Customer
11/27/2025
Always a pleasure dealing with AutoNation Chevrolet. Steve Johnson always explains what will and did happen to my service call. And the mechanics always check all parts of my Equinox and recommend important fixes.
11/28/2025
We're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Valencia. We are always more than happy to assist you if anything else comes up. Take care!
INDIO, CA
Jeremy M|2024 Chevrolet Colorado
Confirmed Service Customer
11/27/2025
Got the work done that I needed done
11/28/2025
Jeremy, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEWHALL, CA
Dana C|2023 Chevrolet Traverse
Confirmed Service Customer
12/1/2025
★★★★★ I had an outstanding experience with my service advisor Kirk. He was professional, friendly, and kept me updated every step of the way. The process was quick, smooth, and stress-free. Truly exceptional customer service — I highly recommend Kirk!
12/2/2025
Dana, thank you for your kind review; we are happy to pass along your comments to Kirk here at AutoNation Chevrolet Valencia! If you have any further questions, please don't hesitate to reach out!
STEVENSON RANCH, CA
Joseph V|2014 Chevrolet 3500HD Silverado
Confirmed Service Customer
12/3/2025
As always, great service and finished on time. Steve Johnson is an excellent service advisor!!!!
12/4/2025
Joseph, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
SANTA CLARITA, CA
Veronica H|2026 Chevrolet Trailblazer
Confirmed Sales Customer
12/3/2025
Nick was quick to locate the vehicle we were interested in. He went over all the features. The vehicle had took us on a test drive and we decided we would purchase that vehicle.
NICK HAVLUCIYAN
12/4/2025
Veronica, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
SANTA CLARITA, CA
Tami P|2024 Chevrolet Traverse
Confirmed Service Customer
12/8/2025
Dane the service rider was 10 star
12/8/2025
Tami, we really appreciate your positive review! We hope to see you soon!
RIDGECREST, CA
Veronica H|2026 Chevrolet Trailblazer
Confirmed Service Customer
12/12/2025
I bought the car two weeks ago. I got an, non requested by me, service appointment for next year. I then received a survey with regards to the service that was never requested and never performed. So if I were to rate the service that was never performed, I would have to say it was as if I was never there, the service was that painless.
12/13/2025
Veronica, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (661) 877-4076.
SANTA CLARITA, CA
Bailey B|2024 Chevrolet Trailblazer
Confirmed Service Customer
12/13/2025
There’s always an issue at this service center but the most recent visit sealed the deal for me. My car was dropped off because the check engine light was on. I called and made an appointment days before hand. Drop off was easy but about an hour before closing on my appointment day I hadn’t heard anything so I called the dealership multiple times and never got an answer so I started driving over. On my way to the dealership to check on my car, I was texted and told to come pick it up because they unfortunately didn’t have a chance to check it out that day (although I did have an appointment) but then when I get there to pick up my car maybe 10 minutes later, I’m told that they actually did look at it and that I shouldn’t drive it and I would be given a rental the following day. What occurred next was 2 and a half weeks of stress caused by my service advisor joes inability to keep me or the rental company updated on the status of the car. There were 2 occasions where I was contacted by hertz and told I was being charged for the rental as Chevy had failed to extend the rental window all though my car was still in the shop. Both times I reached out to Joe and explained exactly how inconvenient it was to be incurring these charges even if they were temporary. When my car was ready I was instructed by Joe to bring rental car to him and he would handle it. At pick up I asked what was done to my car and what caused the issue and Joe told me he never reads the paperwork he gives his customers and really doesn’t know “sometimes things just break” but he highlighted a section of the notes from a tech that I could read up on. That was comforting. The cherry on top came 4 days AFTER I thought the whole ordeal was over when hertz called me to let me know the rental car was currently outstanding and I was again accruing late fees. I immediately contacted Joe who informed me that I should calm down as all charges were pending and to let me know that unfortunately the rental car was currently missing as it’s not at the dealership. How do you tell a customer that the car she is being charged for, that she gave the keys to you four days ago, is now missing?? Soon after I offered to come find the rental car myself it was found, still at the Chevy dealership, and promptly returned to hertz. What did service advisor Joe have to say to all of this, over text none the less?? “Please don’t blast me on the survey ?? I will make it up to you next time” safe to say I will never step foot in that dealership again. Service or sales.
12/14/2025
We regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (661) 877-4076. We look forward to hearing from you.
SANTA CLARITA, CA
Cheri C|2023 Chevrolet Traverse
Confirmed Service Customer
12/8/2025
Kirk was very sweet and thoughtful.
12/8/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SANTA CLARITA, CA
Mercedes L|2018 Chevrolet Equinox
Confirmed Service Customer
12/10/2025
We had excellent services , great customer service advisor was very knowledgeable
12/11/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
CANYON COUNTRY, CA
Cathy O|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
12/10/2025
Steve was great as always. My vehicle was ready on time.
12/11/2025
Cathy, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
CASTAIC, CA
Carlos C|2023 Chevrolet Traverse
Confirmed Service Customer
12/10/2025
Service advisors are friendly and professional, but could improve in communication and follow up. During the initial days of service I had to follow up and request updates including the arrangement of a rental vehicle. After expressing my frustration, I was transferred to Isabella who took over my service request and was much better at keeping me informed. It seems that auto repairs that fall within warranty period are placed on the back burner in comparison to repairs which require payment from the customer. Just my opinion based on past experience at the Chevy Valencia.
12/11/2025
Carlos, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SANTA CLARITA, CA
Mark D|2018 Chevrolet Traverse
Confirmed Service Customer
12/11/2025
Steve Johnson is very knowledgeable and efficient. My service was completed in the promised time frame.
12/12/2025
Mark, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
VALENCIA, CA
Katherine H|2024 Chevrolet Trax
Confirmed Service Customer
12/12/2025
Booking online I was sent to the wrong dealership but Valencia took me immediately. They then looked at my vehicle for which I thought I needed new tire sensors and told me I didn’t, I just needed to reset them and it was free
12/12/2025
Katherine, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Valencia. Please let us know if there is anything else we can do for you; we are more than happy to help!
CASTAIC, CA
Charity S|2026 Chevrolet Equinox
Confirmed Sales Customer
12/15/2025
Everyone was great
Victor Davis
12/15/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
NEWHALL, CA
Val A|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/15/2025
great service and staff!
KURT MARIERSHOFER
12/16/2025
Val, thank you for the high star rating! We look forward to your next visit! Take care!
VALENCIA, CA
Gagandeep G|2022 Chevrolet Equinox
Confirmed Service Customer
12/15/2025
Staff was very helpful and respectful
12/16/2025
Gagandeep, we're glad to hear you found our staff was so respectful and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.
CANYON COUNTRY, CA
Karam M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/17/2025
It was perfect Joe was so kind Good customer service
12/18/2025
Karam, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
VALENCIA, CA
Jim H|2002 GMC Sierra 2500HD
Confirmed Service Customer
12/18/2025
I had a normal oil change with a few extra under the truck checks. Perfect service with Steve my advisor and the great technical team that does the work.
12/19/2025
Jim, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
CANYON COUNTRY, CA
Tony M|2025 Chevrolet Equinox EV
Confirmed Service Customer
12/19/2025
The staff is very knowledgeable, friendly and helpful
12/21/2025
Tony, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Valencia. Please let us know if there is anything else we can do for you; we are more than happy to help!
VALENCIA, CA
Richard N|2022 GMC Canyon
Confirmed Service Customer
12/19/2025
Went I bought the truck it was not a good experience. We'll I decided to schedule an appointment because the back up camera was working it was do to me putting in after market LED bulbs my fault. I ask how much to put the stock bulbs back parts where $123. 00 dollars plus labor totally over $600.00 what a rip off this is why I don't go to the dealership for service. I will not return nor will I recommend any family or friends to your dealership
12/20/2025
Richard, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (661) 877-4076 to discuss your concerns, as your satisfaction is of utmost importance to us.
NEWHALL, CA
Ricky K|2025 Chevrolet Trax
Confirmed Service Customer
12/19/2025
Service was great. Wait time was a little much but that seems to be the case at any dealership.
12/21/2025
Ricky, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANYON COUNTRY, CA
Gustavo G|2023 Chevrolet Tahoe
Confirmed Service Customer
12/20/2025
I love it
12/22/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Valencia, CA
Robert B|2023 Chevrolet Bolt EV
Confirmed Service Customer
12/24/2025
From the outset, the experience was outstanding. Booking the appointment through my representative was quick and efficient. The actual experience of getting my car serviced was smooth and seamless. A special thank you to Steve Johnson, who, as always, was a consummate professional.
12/25/2025
Robert, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
VALENCIA, CA
Ashley A|2026 Chevrolet Traverse
Confirmed Sales Customer
12/29/2025
Dan was great!
DANIEL CENTOFANTI
12/29/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!
CASTAIC, CA
Jack G|2026 Chevrolet Equinox
Confirmed Sales Customer
12/29/2025
My experience buying my car was more than excellent
RAHIM KARIMEE
12/30/2025
Jack, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!
VALENCIA, CA
Geralyn H|2011 Chevrolet Avalanche
Confirmed Service Customer
12/31/2025
Great service, friendly staff.
1/1/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
CANYON COUNTRY, CA
Crystal A|2025 Chevrolet Equinox
Confirmed Service Customer
1/2/2026
The worst experience 3 times. There is never a manager on sight I took my car which is brand new still only 8 months old to get fixed and they gave it back said everything was fine finally technician came out and figured out what was going on. Told me they had to order the part. I get a text the part arrived so scheduled my car to go in so it could be fixed drop it off and then am called because the part was not there. I live 25 min from the dealership this is not professional at all.
1/3/2026
Crystal, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (661) 877-4076 at your earliest convenience to discuss how we can turn this experience into a positive one.
Pacoima, CA
Joe M|2023 Chevrolet Bolt EUV
Confirmed Service Customer
1/2/2026
My service advisor Joe was very helpful and kept me updated throughout the process.
1/2/2026
Joe, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Valencia. Feel free to reach out to us if you need anything. Have a wonderful day.
VALENCIA, CA
William F|2026 Chevrolet Tahoe
Confirmed Sales Customer
1/2/2026
December 31st 2025, It was raining all day but we felt we would get the best deal if we purchessed are new Tahoe before the end of the month. I first met are salesman in mid summer, it was really hot so my wife was not interisted in walking around the dealership. I hade been looking at the Tahoes for a while and shoped around in other citys. I finily walked around in the rain looking at what was on the lot and toke a few photos to shair with my wife. We decided on a spicific Tahoe and i contactected Holden or Salesman and spelled out what i wanted and ask him to provied me with the out the door price for the spicific vehicle i was interisted in. I responded with a number that I thought was fair and we came to an agreement. Holen is a top ntch salesmen and should a lot of class, he was quick to respond to all our questions and also pulled out 3 additional vehicles for us to look at even though it was raining out there, It was a great experinance even with it being new years eve. Thank you Holden and Auto nation Chevrolet...
HOLDEN WHATLEY
1/2/2026
William, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Valencia! We sincerely value your business and look forward to your next visit!
VALENCIA, CA
Robert H|2025 Chevrolet Traverse
Confirmed Service Customer
12/18/2025
Long wait to get checked in. My service advisor was busy but none of the other advisors helped us
12/19/2025
Robert, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (661) 877-4076 at your earliest convenience to discuss how we can turn this experience into a positive one.
SAUGUS, CA
Robert B|2014 Chevrolet Corvette
Confirmed Service Customer
12/18/2025
Very happy with the service and the service staff
12/19/2025
Robert, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
SANTA CLARITA, CA
Carlos A|2026 Chevrolet Colorado
Confirmed Sales Customer
12/23/2025
My experience at a dealership was great right away with the customer service from Rahim Karimee very grateful where is customer skills right away he assist me with what I was looking for when above and beyond every step of the way extremely happy with his service
RAHIM KARIMEE
12/24/2025
Carlos, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Valencia! Until the next time we meet, take care!
LOS ANGELES, CA
Vickie H|2024 Chevrolet Traverse
Confirmed Service Customer
12/27/2025
Usually I wait for a long time, this oil change was done much quicker. I really appreciated it
12/27/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
SANTA CLARITA, CA
Susan V|2026 Chevrolet Traverse
Confirmed Sales Customer
1/1/2026
John Munoz was excellent. Highly knowledgeable about cars, very friendly and approachable, customer service focused. John made it a very pleasant experience.
JOHN MUNOZ
1/2/2026
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SANTA CLARITA, CA
Aileen C|2023 Chevrolet Trailblazer
Confirmed Service Customer
1/2/2026
It was easy to make an appointment, quick to check in, and everyone was nice.
1/3/2026
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
SANTA CLARITA, CA
Christopher C|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
1/5/2026
Wonderful experience and probably the best car buying experience I’ve ever had so far. Everybody was very kind helpful. Trevor was amazing!
TREAVOR SAMMONS
1/6/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
GILBERT, AZ
Rene G|2023 Chevrolet Blazer
Confirmed Service Customer
1/7/2026
It was an excellent experience
1/7/2026
Rene, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
SANTA CLARITA, CA
Wade W|2024 Chevrolet Tahoe
Confirmed Service Customer
1/7/2026
Joe is very accommodating
1/8/2026
We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
CANYON COUNTRY, CA
Manuel C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/8/2026
Excelente
DANIEL CENTOFANTI
1/9/2026
Manuel, agradecemos que te hayas tomado el tiempo de dejarnos tus comentarios. Si tienes alguna otra pregunta, llámanos. ¡Siempre estaremos encantados de ayudarte!
WINNETKA, CA
Deborah C|2026 Chevrolet Equinox
Confirmed Sales Customer
1/11/2026
Was reluctant to car shop because it’s so daunting as an older widow but I was met by Cris Perez immediately upon arrival at the dealership and he was so helpful with the search for the perfect new car for me. Thanks again, Cris!
CRISTIAN PEREZ
1/11/2026
Deborah, thank you for choosing AutoNation Chevrolet Valencia as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
PORTER RANCH, CA
Jessica M|2020 Chevrolet Equinox
Confirmed Service Customer
1/12/2026
Great customer Service. My advisor Joe O. goes above and beyond to provide excellent care for my vehicle and always communicate and make me feel I'm in good hands when making important decisions regarding my vehicle maintenance.
1/12/2026
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEWHALL, CA
Ramon R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/12/2026
Kurt is my favorite salesman ive ever had! And ive had quite a few! He was very honest with us and had a great sense of humor. The Gm Mike is the most down to earth Gm ive ever spoke to and he let me think about the deal for a few days and still kept the same deal I respect his honesty he kept with me the whole time. I really appreciate both their help! And our finance guy was awesome and very down to earth as well!
KURT MARIERSHOFER
1/13/2026
Ramon, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Valencia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HESPERIA, CA
Vicki H|2025 Chevrolet Equinox EV
Confirmed Service Customer
1/15/2026
You make too many appointments at the same time It seems that an appointment just gets you in the door
1/15/2026
Vicki, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
VALENCIA, CA
Jessica Q|2021 Chevrolet Blazer
Confirmed Service Customer
1/15/2026
I did have to wait 3 hours for my car, but that was my choice. I appreciated that the service advisory updated me throughout my time there. He was also very knowledgable about my car.
1/16/2026
Jessica, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEWHALL, CA
Carolyn B|2026 Chevrolet Equinox
Confirmed Service Customer
1/2/2026
Joe my service provider was very good. Dealing with your dealership is the worst experience.
1/3/2026
Carolyn, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (661) 877-4076 to discuss your concerns, as your satisfaction is of utmost importance to us.
VALENCIA, CA
Charles B|2024 Buick Envision
Confirmed Service Customer
1/5/2026
Showed up for my scheduled appointment, vehicle was taken for service at the scheduled time. Exactly as I expect. Nothing infuriates me more than not having my appointment honored
1/6/2026
Charles, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
SAUGUS, CA
Roberto P|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
1/5/2026
Dane did a great job, quick and efficient.
1/6/2026
Roberto, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!
SANTA CLARITA, CA
Sal A|2021 Chevrolet Blazer
Confirmed Service Customer
1/9/2026
Great customer service
1/10/2026
We are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.
SANTA CLARITA, CA
George L|2017 Chevrolet Corvette
Confirmed Service Customer
1/11/2026
As usual both service and service writer was excellent.
1/11/2026
George, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
SANTA CLARITA, CA
James J|2024 Chevrolet Trailblazer
Confirmed Service Customer
1/14/2026
Was disappointed that dealership was so understaffed that it would take at least three days to check on an engine lite issue. Regular servicing not a problem.
1/15/2026
James, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (661) 877-4076.
CANYON COUNTRY, CA
Daniel O|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
1/15/2026
My whole experience was positive. The serice advisor Joe Arelanna was knowledgeable and very helpful.
1/16/2026
Daniel, we're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.
CANYON COUNTRY, CA
Margaret S|2018 Chevrolet Volt
Confirmed Service Customer
1/17/2026
Kirk was a big help
1/17/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
VALENCIA, CA
Ernesto P|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/19/2026
I’m very disappointed I don’t think I’ll be going to you guys because the lady that helped me say that I didn’t want to find inspection
1/19/2026
Ernesto, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (661) 874-4442 at your earliest convenience to discuss how we can turn this experience into a positive one.
WINNETKA, CA
Juan C|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
1/17/2026
Very professional and informative man . Very helpful
1/19/2026
Thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
SYLMAR, CA
Linda M|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
1/19/2026
I always get really good service from Auto Nation. The service manager, Steve J. is always very friendly, and kind, and takes very good care of me as a customer!
1/20/2026
Linda, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Chevrolet Valencia - Service! We sincerely value your business and look forward to your next visit!
FRAZIER, CA
Andy A|2026 Chevrolet Traverse
Confirmed Sales Customer
1/20/2026
Fantastic experience! Great staff.
ANDY ARGUELLO
1/21/2026
Andy, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
LANCASTER, CA
Robert B|2024 Chevrolet Trailblazer
Confirmed Service Customer
1/20/2026
The sale of the car was easy at AutoNation Chevrolet in Valencia. The Service Department experience has been excellant as well. I am extremely fortunate to have their very best Service Advisor named "Steven" at this dealership. He has made servicing my vehicle a breeze. The guy is professional and knows his stuff! After all, a dealership is only sucessful if their service department is sucessful, and supports the long term relationship with their customers and after sales support.
1/20/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SANTA CLARITA, CA
Michael S|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
1/20/2026
Excellent
1/21/2026
Michael, your satisfaction is our top priority. We hope to see you soon!
CANYON COUNTRY, CA