Confirmed Service Customer
Before I bought the car it came with a defected third row on the head rest I was told it���s okay I can bring it in and they will take care of that so I went on with my purchase then I had brought it in once and didn���t get the help I needed regarding that was just sent back home I was very upset because it isn���t a cheap truck. Then months later needed an oil change and brought it in and was Helped by Lorenzo I mentioned to him about the issues as well and my experience and he went above and beyond to take care of it got my truck fixed and gave me the most amazing customer service!! I am now extremely happy with my 2024 Traverse Z71 and with Lorenzo���s help I will continue to book all my services with him!
Daisy S.
SUN VALLEY,
CA
Business Response
Daisy, Hello we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
I hope service was good it was longer than what I was expecting But otherwise it's running good and that's what I could go on
Confirmed Service Customer
Friendly, professional, good sense of humor people in service dept. Steve Johnson
Confirmed Service Customer
AutoNation in in Valencia is great. The service is always speedy and service team is very helpful and honest. Taking my Traverse there is never stress...
Confirmed Service Customer
Reasonable pricing, good communication. Would appreciate quicker service. Need more technicians.